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FAQs

Please send a message on our Contact Us page or email our customer service at contact

WhatsApp：+1（945）994-4238
Email：vvccjj999@gmail.com.

We will do our best to assist you.

Orders are typically shipped within 2 business days. Pre-order items will be shipped within 7-15 business days.

We process and ship all orders Monday through Friday, excluding holidays. Once your order is shipped, you will receive a shipping confirmation email with tracking information. Please note that tracking information may take up to 48-72 hours to update on the carrier's tracking website. Most packages take 7-15 days to arrive from the shipping date.

It depends on your location. Shipping typically takes 7-15 business days from the shipping date to reach the final destination.

A: Once your order is shipped, we will send tracking information to the email address associated with your order. To track your order, follow these steps:

Go to Top bar - Track Your Order.
Enter your tracking number.
Click Track.

Please understand that we only accept returns for defective or damaged items.

To initiate a return, please email us at contact@toyapex.com within 7 days of receiving your order for further assistance.

LABUBU V1 Exciting Macaron Series - Vinyl Plush Pendant Blind Box

LABUBU V2 Have A Seat Series - Vinyl Plush Pendant Blind Box

LABUBU V3 Big Into Energy Series - Vinyl Plush Pendant Blind Box

LABUBU V4 Pin For Love Series - Vinyl Plush Pendant Blind Box (A-M)

LABUBU V4 Pin For Love Series - Vinyl Plush Pendant Blind Box (N-Z)

LABUBU X CoCa-Cola Co-branded Series - Vinyl Plush Pendant Blind Box

Mokoko Series

Zimomo Series

One Piece X labubu

Chess Adventure King and Queen

Flip With Me Summer Hino

CRYBABY Tear Factory

Fall in wild

Pucky Bean Bubbling Series

LABUBU DIY

THE MONSTERS Big Into Energy Series - ROCK THE UNIVERSE Vinyl Plush Doll

100% Authentic

Shipped with care

No pre-order needed

FAQs