Orders are typically shipped within 2 business days. Pre-order items will be shipped within 7-15 business days.
We process and ship all orders Monday through Friday, excluding holidays. Once your order is shipped, you will receive a shipping confirmation email with tracking information. Please note that tracking information may take up to 48-72 hours to update on the carrier's tracking website. Most packages take 7-15 days to arrive from the shipping date.
How long will it take for my order to arrive?
It depends on your location. Shipping typically takes 7-15 business days from the shipping date to reach the final destination.
How can I track my order or shipping information?
A: Once your order is shipped, we will send tracking information to the email address associated with your order. To track your order, follow these steps:
Go to Top bar - Track Your Order.
Enter your tracking number.
Click Track.
How can I return an item for a refund?
Please understand that we only accept returns for defective or damaged items.
To initiate a return, please email us at contact@toyapex.com within 7 days of receiving your order for further assistance.
